• No excess to pay.
  
• Like for like replacement plated Taxi provided within 24 hours.
  
• No claims bonus preserved.
  
• If you have a preferred repairer, no problems, your choice!
  
• Free collection and delivery of hire taxi.
  
• Pro-active claims handling and regular updating.
  
• If vehicle is a Total loss, hire can be provided until claim paid.
  
• Dedicated and named claims handler for you to contact.
  
• Home visit if required.

WITH INSURER

• Excess to pay
  
• Cheapest Group replacement Taxi provide when available.
  
• No claims bonus suspended until insurer makes recovery (expensive if your renewal is due).
  
• Often no choice of repairer, you are stuck with the insurers preferred panel repairer (Generally the cheapest garage to have tendered to the insurer).
  
• No collection or delivery, you have to make the arrangements.
  
• Slow, indifferent and often inaccessible claims handling.
  
• No replacement taxi on total loss claims.
  
• No dedicated handler, claim shared amongst team who may be based in another country or even on a different continent!
  
• Often “team” has no knowledge of claim except computer notes which may not be up to date or simply wrong.
  
• No personal contact.